Slow credit/debit card processing

Minor incident Payment Processing
02 Dec 2021 09:30 AM AEST · 4 hours

Updates

Investigating

This issue is on the side of our payment gateway, and we are working with them to ensure things get back to normal. We apologise for the inconvenience.

If your payment has been showing a ‘Payment is processing’ message for more than 60 seconds, your payment has more than likely been successful. Please try refreshing the page or going back to your dashboard, where the match should show as ‘Paid’.

If you match is still not showing as paid, or you are experiencing other issues, please let us know.

December 2, 2021 · 01:05 PM AEST

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