Unable to add new credit card details
Major incident
Payment Processing
Manager App
04 Mar 2021 10:11 AM AEDT
· 1 hour, 27 minutes
Updates
Resolved
November 5, 2021 · 02:25 AM AEDT
This has been resolved and confirmed working since 10:35am.
Issue
November 5, 2021 · 02:25 AM AEDT
We have a new and on-going issue with our payment gateway which is causing issues with tokenising new credit card details.
We are working with the gateway to get a resolution as soon as possible.
Any payments with existing card details are still processing without an issue.
We apologise for any inconvenience this may cause.
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